Privacy Policy

Privacy Policy

Kiasha's MTL Private Limited ("Kiasha's MTL Private Limited", "we", "us", "our", "Site", "Service") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit or use mythriftbabyloot.com, including any related pages, features, mobile applications, or services (collectively, the "Website").

By accessing or using our Website, you agree to the practices described in this Privacy Policy and consent to the collection, use, and sharing of your information as outlined below.

This Privacy Policy does not apply to websites or services operated by third parties that are linked to or accessible from our Website. We encourage you to review the privacy policies of those third parties before sharing your personal information with them.

Information We Collect

We collect different types of information to provide, improve, and personalize our services.

i) Information You Provide to Us

We receive and store information you voluntarily provide, including but not limited to:

  • Name and username
  • Phone number
  • Email address
  • Shipping and billing address
  • Payment-related details (processed securely via third-party payment gateways)

You may choose not to provide certain information, but doing so may limit your ability to access some features or services.

We may anonymize and aggregate your data so that it cannot identify you personally. Such anonymized data may be shared with partners for analytics, insights, or advertising purposes without revealing your identity.

ii) Information Collected Automatically (Cookies & Analytics)

We use cookies and similar technologies to:

  • Remember your preferences
  • Improve site functionality
  • Understand browsing behavior

Cookies help us analyze how users interact with the Website. You may choose to disable cookies through your browser settings, though this may affect your experience.

We may also use third-party analytics tools to collect aggregated, non-personal usage data. This information is used only in an anonymous form and may be shared with partners to improve services.

iii) Emails, SMS & Other Communications

We may contact you via email, SMS, WhatsApp, or other communication channels regarding:

  • Account activity
  • Orders and services
  • Promotional or marketing messages

You can opt out of marketing communications at any time using the unsubscribe link in our emails or by updating your account settings.

Personally Identifiable Information (PII)

Personally Identifiable Information includes information that can identify an individual, such as name, address, email ID, phone number, or other contact details.

By providing your mobile number, you consent to receiving transactional or service-related messages. Promotional messages will only be sent where permitted and can be opted out of.

Children's Privacy

Our services are intended for parents and legal guardians. We do not knowingly collect personal information directly from children under 18. If you believe that a child's personal information has been shared with us unintentionally, please contact us and we will take appropriate steps to remove it.

Third-Party Disclosure & Sharing

We do not sell or rent your personal information in identifiable form. We may share information only in the following circumstances:

i) Affiliated Services

When services or products are provided in collaboration with affiliated partners, relevant information may be shared only as necessary to complete the transaction.

ii) Service Providers & Agents

We may share information with trusted third-party vendors (logistics, payment gateways, technology partners) solely to perform services on our behalf. They are obligated to use the information only for that purpose.

iii) User Content & Community Features

Your username or profile information may be visible to other users where interaction is enabled. Any content you choose to share publicly becomes publicly accessible.

iv) Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, user data may be transferred as part of the business assets.

v) Legal & Safety Obligations

We may disclose information if required to comply with legal obligations, enforce our terms, prevent fraud, or protect rights, safety, or property.

vi) With Your Consent

We will notify you if your information is to be shared in any manner not covered above and provide you with choices where applicable.

Payment Information

All payments on our Website are processed through secure third-party payment gateways. We do not store full credit/debit card details on our servers.

Data Retention

We retain personal information only for as long as necessary to:

  • Provide services
  • Meet legal, accounting, or regulatory requirements
  • Resolve disputes or enforce agreements

Even after account deletion, certain data may be retained in compliance with legal obligations or in anonymized form for analytics.

Your Rights & Choices

You have the right to:

  • Access, update, or correct your personal information
  • Request deletion of your account
  • Withdraw consent for marketing communications

Please note that some data may remain in our records as required by law.

Security of Information

Your account is protected by login credentials. While we implement reasonable security measures, no system can guarantee absolute security. Users are responsible for maintaining the confidentiality of their login information.

Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

Compliance with Indian Laws

We comply with applicable Indian data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act). Users have the right to access, correct, and request deletion of their personal data, subject to legal obligations.

Grievance Redressal

If you have any concerns or complaints regarding your data or privacy, you may contact our Grievance Officer:

Grievance Officer
Kiasha's MTL Private Limited
📧 Email: mythriftloot@gmail.com

We aim to resolve grievances within 7–15 working days.

Email Opt-Out

To stop receiving promotional emails, you may:

  • Use the unsubscribe link in emails
  • Update your account preferences
  • Email us at mythriftloot@gmail.com

Processing may take up to 7 days.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the Website signifies acceptance of the updated policy.

Jurisdiction

This Privacy Policy shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Mumbai, India.

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